Reliability Engineer Team Lead

5 days ago


Singapore Citi Full time

Company Overview

Citi is a leading global bank, serving over 200 million customers across more than 160 countries. Our diverse range of financial products and services caters to individuals, corporations, governments, and institutions worldwide.

The Role

This position falls within the Cloud Security team, responsible for Private and Public Cloud Security, Container Security, and strategic Secrets products. As we expand our programme, we are consolidating our SRE team to work across our portfolio of products.

Responsibilities

  • Work towards our SRE strategy and operating model as the team embarks on a multi-year transformation journey.
  • Raise the bar on both our existing products and frameworks engineered within the SRE team, emphasizing engineering excellence and secure-by-design principles.
  • Collaborate closely with existing Engineering and Operations teams, building out the SRE capability while evangelizing SRE best practices and techniques throughout the organization.
  • Own production-level incidents until resolution.

Required Skills and Qualifications

  • Bachelor's degree or equivalent work experience.
  • 6+ years of relevant work experience.
  • Highly motivated self-starter with excellent interpersonal and communication skills, able to communicate efficiently at multiple levels of seniority.
  • Certification or formal training in site reliability engineering concepts and practices.
  • Prior experience working towards SLIs, SLOs, and observability capabilities at a large scale.
  • 4+ years of experience in Python (preferable) or Java, on large-scale systems alongside Linux-based scripting languages.
  • Experience working on observability, logging, and metrics toolsets: Prometheus, Grafana, Splunk, Elk.
  • Experience of k8s and container technologies: Docker, Openshift, and EKS.
  • Experience with public cloud technologies: AWS, GCP, or Azure.
  • Experience with Secrets products: HashiCorp Vault or CyberArk.
  • Hands-on experience with CI/CD pipelines: Tekton, Harness, Jenkins, or equivalent.
  • Hands-on experience with Infrastructure as Code: Terraform, CloudFormation, Ansible.
  • Ability to navigate large and complex organizations effectively.
  • Capacity to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements.
  • Desirable but not essential: experience working in CISO or security-led organizations.

Job Family Group: Technology

Job Family: Systems & Engineering

Time Type: Full time



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