Application Engineer
3 weeks ago
Job Summary
The Q-SYS System Application Engineer will provide technical support to our channel partners, consultants, and prospective users within the AV integration community. This role requires broad and comprehensive experience in Audio, Video and Control (AVC) Systems Integration over a wide range of market segments.
Key Responsibilities
- Post-Sales hardware and software issue resolution
- Pre-Sales system design and specification
- Develop an in-depth knowledge of Q-SYS products, policies and practices
- Diagnose complex integrated system issues and provide solutions and advice
- Manage sensitive information, both commercial and technical, discreetly and confidentially
- Work professionally at all levels of employees and interface well with external professionals, end users, consultants, distributors, dealers and systems integrators
- Present and deliver various Q-SYS technical training courses
- Present and deliver Q-SYS product and solution seminars
Requirements
- Education to degree level or qualification in industry relevant field
- Minimum 5 years' experience in the professional AV industry or associated industries
- Experience as a AVC Systems Engineer, Contractor and/or Consultant are highly desirable
- Experience with third party control integration (Crestron, AMX, etc.) is highly desirable
- Experience with LUA scripting or similar is highly desirable
- Experience in Cinema installations is a plus
- Proven track record of delivering a clear and consistent market message for a solution-based product portfolio
- Proven track record of working independently
- Must be fluent in English. Other Asian languages are desirable
- Audio Visual industry certifications in CTS, CTS-I, or CTS-D are a strong plus
- IT industry networking certifications such as CCNA or CCDA, Q-SYS Level 2 and Quantum are highly desirable
- A working knowledge of EASE 4.0 is desirable
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