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Senior Executive in Resident Healthcare Management

2 weeks ago


Singapore National University Health System Pte. Ltd. Full time
Job Description

This Senior Executive position plays a crucial role in leading community care team operations in assigned areas.

Main Responsibilities
  • Oversee and develop community care team operations to improve health outcomes.
  • Cultivate partnerships with community health posts and other stakeholders to drive resident healthcare initiatives.
  • Analyze data, monitor workloads, and track KPIs to inform operational decisions and improve efficiency.
  • Pilot new programs and evaluate technology to enhance community operations and improve care quality.
  • Investigate feedback, identify service gaps, and drive continuous quality improvement to elevate patient experience.

Requirements
  • Bachelor's degree in a relevant field
  • Relevant experience in healthcare, operations, or customer service
  • A minimum of 2 years of experience in a leadership role
  • Excellent writing, communication, and interpersonal skills
  • Able to manage complaints and feedback effectively