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IT Service Infrastructure Manager

3 weeks ago

Singapore beBeeSpecialist Full time $80,000 - $120,000
Job Title

We are seeking a professional to oversee and drive the planning, management, and enhancement of corporate IT services. This role supports programme teams and internal stakeholders by delivering essential shared services.

Key Responsibilities:

  • Oversee the delivery and continuous improvement of corporate IT services, including hardware, software, infrastructure, and user support.
  • Manage IT operations such as asset tracking, onboarding/offboarding, service support, and procurement.
  • Lead and develop internal and external IT teams, ensuring clear performance expectations and development.
  • Establish and enforce IT policies, procedures, and security measures to ensure compliance, integrity, and service continuity.
  • Ensure infrastructure stability, performance, and security across systems, networks, and applications.
  • Monitor system performance, troubleshoot issues, and implement timely resolutions.
  • Drive adoption of ITSM processes (e.g., Incident, Problem, Change Management).

Requirements:

  • Bachelor's Degree in a relevant field
  • 4-8 years of experience in IT operations and administration, including at least 2 years in a managerial capacity
  • Demonstrated success managing both internal and external IT teams
  • Strong understanding of IT service infrastructure and operational best practices
  • Excellent interpersonal and stakeholder engagement skills, with a service-oriented mindset