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Technical Services Professional

3 weeks ago

Singapore AVASO Technology Solutions Full time

Job Brief:

We are looking for a highly skilled Desktop Support Engineer to join our team in Singapore City. As a member of our team, you will provide technical support, troubleshooting, and IT assistance to end users, requiring strong technical skills and a customer-focused approach.

Responsibilities:

  1. Provide first/second level contact and problem resolution for customer issues.
  2. Work with Third Party Vendors to remediate complex AV issues as needed.
  3. Provide timely communication on issue status and resolution.
  4. Maintain ticket updates for all reported incidents.

Requirements:

  • Bachelor's degree or equivalent in Computer Science or related field.
  • CompTIA A+, Microsoft Certified Professional (MCP) or better.
  • Minimum of 18 months of IT experience.

Why Choose Us:

At AVASO Technology Solutions, we offer opportunities for career growth and continuous learning, competitive salary and benefits package, and the chance to work with cutting-edge technologies to shape the future of IT solutions.