
Operational Supervisor
4 days ago
Operational Supervisor
Job Description:The operational supervisor will oversee the daily operations and activities of the dishwashing/cleaning department. They will be responsible for coordinating with the director to plan and execute tasks/projects, as well as liaising with the HR department for manpower planning and conducting interviews when required.
The operational supervisor will also assist in developing and improving key performance indicators (KPIs) and act as a liaison between management and staff. Additionally, they will resolve conflicts and mediate disputes between employees, attend to customer complaints, and ensure customer satisfaction.
They will work closely with the HR and director to achieve the organization's goals and objectives.
Required Skills and Qualifications:-
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