Rental Operations Manager
7 days ago
We are a leading car rental provider in Singapore, committed to excellence in customer service and quality vehicles. We offer both short-term and long-term rental solutions, catering to private hirers and business contracts.
About the RoleThis is an exciting opportunity for an experienced Rental Operations Manager to join our team. As a key member of our management team, you will oversee day-to-day operations, manage financial performance, and drive customer satisfaction through developing a high-performing team.
The ideal candidate will be skilled in fleet management, sales, and strategic planning to ensure profitability and efficiency. You will develop and execute sales strategies to achieve sales targets and increase market share.
Key Responsibilities:- Lead and optimize the rental sales division, including short-term and long-term rentals for both business and private customers.
- Develop and implement sales strategies to meet revenue targets, maximize profit margins, and increase market share.
- Collaborate with our Marketing team to design and execute marketing strategies aimed at expanding the customer base and enhancing brand visibility.
- Manage fleet conditions and utilization to ensure efficient operations and vehicle availability.
- Provide training, guidance, and motivation to the sales team, fostering a culture of high performance.
- Oversee customer service standards to ensure an outstanding rental experience and prompt resolution of customer issues.
- Ensure compliance with industry regulations and effectively manage operational risks.
- Utilize data analytics and technology to streamline operations, improve efficiency, and enhance customer experience.
- Develop pricing strategies, promotions, and incentives to maximize rental profitability.
We are seeking a highly motivated and experienced individual with a proven track record in a senior sales management role. The ideal candidate will possess expertise in fleet management, sales strategy, and market expansion. A Bachelor's degree in Business, Marketing, or a related field is required. The salary for this position is estimated at $80,000 - $120,000 per annum, depending on experience.
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