Card Operations Officer

1 day ago


Singapore United Overseas Bank Full time

Job Summary:

As a Card Operations Officer at United Overseas Bank, you will be responsible for processing customers' requests in the Card Services Customer Fulfillment function, including cancellations, replacements, and bill payments. You will also manage and resolve customer feedback and queries, identify opportunities for improvement, and support digitization efforts.

Key Responsibilities:

  • Process customers' requests with accuracy and within agreed service levels.
  • Manage and resolve customer feedback and queries promptly.
  • Identify opportunities to improve productivity, risk controls, efficiency, and service quality.
  • Support digitization efforts and perform ad-hoc/admin tasks.

Requirements:

  • A recognized diploma with 2 years of relevant banking experience.
  • Good communication and interpersonal skills.
  • Good computer and analytical skills.
  • Able to work independently and in a team.

About UOB:

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans over 80 years, and we are guided by our values of Honorable, Enterprising, United, and Committed.



  • Singapore Ambition Full time

    Job Title: Cards Operations ExecutiveWe are seeking a highly skilled Cards Operations Executive to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day operations of the card acquisition process end-to-end.Key Responsibilities:Manage the card acquisition process from start to finish, ensuring seamless...


  • Singapore United Overseas Bank Full time

    About the JobJob ResponsibilitiesLead the account origination team to ensure smooth card operations processing centre activities.Manage team performance, providing guidance, and coaching to improve productivity and efficiency.Collaborate with cross-functional teams to achieve business objectives and resolve operational issues.Job RequirementsProven...


  • Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full time

    About the RoleWe are seeking a highly skilled and experienced Credit Card Operations Manager to join our team at Ambition Group Singapore Pte. Ltd.The successful candidate will be responsible for overseeing the entire card acquisition process, from start to finish, and collaborating with various teams to enhance processes and policies.Key...


  • Singapore DBS Bank Limited Full time

    Job Title: Senior Officer, Cards Authorisation SpecialistDBS Bank Limited is seeking a highly skilled and experienced Senior Officer, Cards Authorisation Specialist to join our team. As a key member of our Group Legal, Secretariat department, you will be responsible for ensuring the bank's interests are protected by zealously guarding and enhancing its...


  • Singapore D L RESOURCES PTE LTD Full time

    Roles & ResponsibilitiesJob Description:• Process customers’ requests in the Card Services Customer Fulfillment function, e.g. Cancellation of Cards, Replacement of Cards, Bill Payment, GIRO applications• Complete all requests with accuracy and within the agreed Service Level Agreement• Manage and resolve customers’ and business units’...


  • Singapore Marina Bay Sands Full time

    Job SummaryAs a Card Shuffler at Marina Bay Sands, you will play a crucial role in ensuring the integrity of our gaming floor operations.Key ResponsibilitiesVerify and shuffle playing cards to maintain game fairness.Assist the Card Room Supervisor as required to maintain a smooth operation.Deliver shuffled cards to the gaming pits in a timely and efficient...


  • Singapore DBS Bank Limited Full time

    Job Title: Senior Officer/Officer, Cards Authoriser, Group Legal, SecretariatDBS Bank Limited is seeking a highly skilled and motivated individual to join our Group Legal, Compliance & Secretariat team as a Senior Officer/Officer, Cards Authoriser, Group Legal, Secretariat.Job Summary:We are looking for a professional with strong analytical skills to...


  • Singapore United Overseas Bank Full time

    Manager, Division Control & Operations Support, Card Operation Processing Center Posting Date: 1 Oct 2024 Location: Singapore, SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...

  • Machine Operator

    6 days ago


    Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesAbout NETSThe NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using...


  • Singapore Charterhouse Partnership Singapore Full time

    Heading the entire group Retail Banking, Cards, Technology and Operation establishment, you will manage the following: · Oversee the bank’s strategic Technology & Operations initiatives and programs specific to Group Retail's banking, cards, secured and unsecured loans platforms and capabilities. · Program management, Change management, undertake...


  • Singapore TANGSPAC CONSULTING PTE LTD Full time

    Cards Management Project LeadAs a Cards Management Project Lead at TANGSPAC CONSULTING PTE LTD, you will be responsible for overseeing and managing the Project Management Office (PMO). Your primary goal is to ensure the effective operation of the PMO, adherence to project management best practices, and alignment with organizational goals.Key responsibilities...


  • Singapore Maybank Singapore Full time

    JOB DESCRIPTION •Formulate, develop and implement new business requirement and process jointly with business and product owners in the Cards & Personal Loans unit to increase market share, group profitability JOB RESPONSIBILITIES •Develop and implement improvement plan to existing business, system processes and workflows to increase productivity &...


  • Singapore United Overseas Bank Full time

    About the RoleThe Senior Vice President, Card Technology Head, Group Technology, will lead the development and implementation of card technology solutions across the organization. This role will be responsible for building and managing a team of IT system analysts, ensuring the delivery of high-quality card systems design, and driving innovation in the card...


  • Singapore ZEUS CONSULTANCY SERVICES PTE. LTD. Full time

    Job Title: Bank Credit Card OfficerWe are seeking a highly motivated and results-driven individual to join our team as a Bank Credit Card Officer. As a key member of our sales team, you will be responsible for promoting our credit card products and services to customers.Key Responsibilities:Meet sales targets and objectivesPromote credit cards and personal...


  • Singapore Maybank Singapore Full time

    Job Title: Project Manager, Cards TechnologyAs a Project Manager, Cards Technology at Maybank Singapore, you will be responsible for formulating, developing, and implementing new business requirements and processes jointly with business and product owners in the Cards & Personal Loans unit to increase market share and group profitability.Key...


  • Singapore United Overseas Bank Ltd. Full time

    First VP, Technical Delivery Manager, Cards Technology Posting Date: 26 Sep 2024 Location: Singapore, SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...


  • Singapore United Overseas Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Delivery Manager to join our Cards Technology team. As a Technical Delivery Manager, you will be responsible for leading the development and delivery of strategic card projects, ensuring alignment with UOB's cards technology standards, and collaborating with cross-functional teams to...


  • Singapore United Overseas Bank Ltd. Full time

    First VP, Technical Delivery Manager, Cards Technology Posting Date: 26 Sep 2024 Location: Singapore, SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...

  • Project Manager

    1 month ago


    Singapore Maybank Singapore Full time

    Job Title: Project Manager - Cards TechnologyAbout the Role:As a Project Manager - Cards Technology, you will be responsible for formulating, developing, and implementing new business requirements and processes jointly with business and product owners in the Cards & Personal Loans unit to increase market share and group profitability.Key...


  • Singapore WISE ASIA-PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesWe’re looking for a Card Payments Compliance Specialist to join our team in the Singapore office. This role is a unique opportunity to have an impact on Wise’s mission, grow as a professional, help save millions more people money and work in a disruptive, fast-growing and fun environment.Your mission:Wise has already pioneered new...