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Fitness Facility Manager
3 weeks ago
Fitness Facility Manager
We are seeking a dynamic and motivated Fitness Facility Manager to lead the operations of our fitness facility. The ideal candidate will have a strong background in marketing, personal training, operations, and finance, with a passion for fitness and community building. This role will oversee the initial gym setup, day-to-day operations, staff hiring, and marketing strategies to drive membership growth and ensure a world-class member experience.
Responsibilities- Marketing Strategies:
- Develop comprehensive marketing strategies using traditional (flyers, local partnerships, events) and digital (social media, email campaigns, SEO) channels.
- Manage social media presence, creating engaging content to attract and retain members.
- Build partnerships with local businesses and community organizations to promote the fitness facility.
- Analyze marketing campaign performance and adjust strategies to maximize ROI.
- Operations Management:
- Oversee daily fitness facility operations, ensuring a clean, safe, and welcoming environment for members and staff.
- Manage equipment maintenance, facility upkeep, and vendor relationships.
- Implement and enforce fitness facility policies, procedures, and safety protocols.
- C Coordinate class schedules, personal training sessions, and group fitness programs.
- Finance and Hiring:
- Develop and manage the fitness facility's budget, including revenue forecasting, expense tracking, and financial reporting.
- Oversee membership billing, payment processing, and financial audits.
- Recruit, hire, and train a high-performing team of personal trainers, front desk staff, and maintenance personnel.
- Conduct performance reviews and provide ongoing staff development and training.
- Initial Gym Setup:
- Collaborate with contractors and vendors to oversee the design and setup of the fitness facility, including equipment selection and installation.
- Evaluate compliance with local regulations, permits, and safety standards during setup.
- Develop initial membership packages, pricing strategies, and pre-opening promotional campaigns.
- Establish operational workflows and systems for membership management, scheduling, and customer service.
- Member Experience and Retention:
- Foster a positive, inclusive fitness culture that encourages member engagement and loyalty.
- Address member inquiries, concerns, and feedback promptly and professionally.
- Develop programs and events to enhance community engagement, such as fitness challenges, workshops, and social events.
- Monitor member satisfaction through surveys and feedback to continually improve services.
- A minimum of 2 years of experience in fitness facility management or a related field.
- Proven expertise in marketing, including social media and traditional marketing strategies.
- Personal training certification or equivalent experience is preferred.
- Exceptional leadership and communication skills, with the ability to motivate and manage a diverse team.
- A passion for fitness and a commitment to promoting a healthy lifestyle.
- Competitive salary with performance-based bonuses.
- Complimentary fitness membership and discounts on services/products.
- Opportunities for professional development and growth.
- Potential to build your own team of Personal Trainers.
- A supportive and energetic work environment.
- Vendor Relationships
- Personal Training
- Social Media
- Inventory
- Fitness
- Marketing
- Online Marketing
- Equipment Maintenance
- Digital Marketing
- Social Media Marketing
- Team Player
- Customer Service
- Scheduling
- Pricing
- Staff Development
- Surveys
