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Regional Operations Manager
3 weeks ago
We are seeking a seasoned leader to oversee the operational performance, reliability, and compliance of our data centers within a region. The successful candidate will be responsible for ensuring 24/7 uptime, energy efficiency, capacity planning, and adherence to safety and security standards.
- Lead operational teams and contractors to deliver SLA and budget requirements.
- Oversee audits, certifications, incident management, and risk mitigation.
- Drive continuous improvement in operations and maintenance, sustainability, and automation.
- Build and scale operational capabilities of GPU-as-a-Service platforms in the region.
- Oversee provisioning, monitoring, uptime, and performance of GPU clusters and platforms.
- Partner with product, engineering, and sales teams to ensure smooth customer onboarding and lifecycle support.
- Implement systems for usage tracking, billing accuracy, SLA management, and support workflows.
- Drive operational readiness for new site launches and service expansion.
- Manage KPIs and reporting for both data center and GPUaaS operations.
- Foster a culture of safety, excellence, and high-performance across diverse teams.
- 10+ years of experience in data center operations, infrastructure, or related mission-critical environments.
- Proven experience in managing large-scale, multi-site operations.
- Strong leadership skills with great problem-solving abilities.
- Excellent stakeholder management skills.
- Ability to drive a culture of safety, operational excellence, and continuous improvement.
- Full suite of health and wellness benefits.
- Ongoing training and development programs.