
Credit Recovery Specialist
2 weeks ago
Job Summary:
We are seeking a skilled and experienced Credit Recovery Officer to join our team. The successful candidate will be responsible for conducting debt collection from clients via phone calls and negotiating the best payment options to clear outstanding balances.
Key Responsibilities:
- Conduct debt collection from clients via phone calls and negotiate the best payment options to clear outstanding balances.
- Initiate follow-up actions as necessary, adhering to defined processes and company policies.
- Perform administrative tasks, including payment monitoring and file management, while maintaining a high level of customer service.
Required Skills & Experience:
- Strong written and communication skills, with the ability to make sound judgments when reviewing assigned accounts.
- Proficiency in English is essential, with additional local languages being an asset.
- Computer literacy and adaptability to software applications are also required.
Benefits:
- Annual Leave (capped at 18 days)
- Compassionate Leave (capped at 3 days)
- Marriage Leave (3 days)
- Birthday Leave (1 day)
- Examination Leave (2 days)
- Off-In-Lieu for Public Holidays falling on a Saturday
- Insurance coverage, including Group Hospitalization & Surgery, Group Term Life, Group Personal Accident & Foreign Worker Medic for foreigners only
- Staff referral program fee of SGD $500.00 for each successful referral
- Salary increments based on individual performance after confirmation
- Early release on first and second Fridays (max 2 hours) if monthly targets are achieved
- Performance bonus
- Monthly Commission: Applicable only to staff meeting targets, with commission rates based on a tiered structure
Work Schedule: 5 days a week
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