Operational Leadership Position

3 days ago

Singapore beBeeLeadership Full time $40,000 - $60,000
Operational Leadership Role

The Operational Leader will oversee the daily operations of the outlet, ensuring efficient and effective management of front and back of house operations.

Main Responsibilities:

  • Develop the skills of new employees and continuously enhance existing staff to boost productivity and customer satisfaction.
  • Set a positive example by providing exceptional customer service and fostering a positive team atmosphere.
  • Respond promptly to customer complaints, resolving issues effectively and efficiently.
  • Plan and assign daily workloads, manage team members' schedules, and compile timesheets.
  • Maintain oversight of sales results, productivity, and employee performance, reporting key metrics to management.
Essential Skills:
  • Negotiation
  • Coaching
  • Leadership
  • Quality Control
  • Housekeeping
  • Inventory Management
  • Cultivating Exceptional Customer Service
  • Scheduling
  • Timekeeping

Adaptability is crucial for this role.

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