AI NLP Specialist
20 hours ago
Company Overview:
WEBSPARKS PTE. LTD. is a pioneering company at the forefront of AI-powered solutions, revolutionizing the way citizens interact with government services.
About VICA:
VICA (Virtual Intelligent Chat Assistant) is a cutting-edge platform developed by WEBSPARKS PTE. LTD., empowering chatbots across various Singaporean agencies to provide seamless access to information and services.
Salary: $120,000 - $180,000 per annum
About the Role:
We are seeking an exceptional AI NLP Specialist to join our VICA team. As a key member, you will play a pivotal role in shaping the future of citizen engagement through data-driven insights.
Key Responsibilities:
- Develop and refine machine learning models to enhance chatbot performance in tasks such as intent classification, dialogue management, and sentiment analysis.
- Experiment with different models and algorithms to achieve optimal results.
- Collaborate with engineers to integrate models into the VICA platform.
- Conduct in-depth analysis of VICA interaction data to identify patterns, trends, and areas for improvement.
- Utilize statistical techniques and visualization tools to communicate findings effectively.
- Develop key performance indicators (KPIs) to measure chatbot effectiveness and track progress.
- Apply NLP techniques to understand user queries, extract relevant information, and generate appropriate responses.
- Explore cutting-edge NLP methods to enhance chatbot capabilities.
- Stay up-to-date with the latest advancements in machine learning, NLP, and chatbot technologies.
- Propose and implement innovative solutions to address chatbot challenges and improve user experience.
Requirements:
- Min. Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field (or equivalent experience).
- Minimum 1 year of experience in data science with a focus on NLP.
- Proven experience in data analysis and machine learning with tools including but not limited to: Python and libraries like scikit-learn, TensorFlow, or PyTorch.
- Strong understanding of Natural Language Processing (NLP) concepts and techniques.
- Experience working with real-world, large-scale datasets.
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple projects simultaneously.
- Passion for innovation and a strong desire to contribute to Singapore's Smart Nation vision.
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