SAP B1 Service Delivery Manager
23 hours ago
Job Summary:
We are seeking a highly experienced SAP B1 Service Delivery Manager to join our team at Moet Hennessy Asia Pacific Pte. Ltd. as part of our digital transformation initiative.
About the Role:
This is an exceptional opportunity to work with a leading luxury goods company and contribute to the success of our business by delivering outstanding service delivery and ensuring the highest level of customer satisfaction.
The successful candidate will have a proven track record in service management, leadership, and project management, with a deep understanding of SAP B1 solutions and technologies.
Responsibilities:
- Service Management:
- Set up and maintain systems, procedures, and methodologies to support exceptional service delivery
- Manage AMS resources partners, prioritizing tasks, escalations, and follow-ups
- Monitor and optimize support to ensure optimal service levels
- Maintain high performance standards for service-related processes and implement improvements where necessary
- Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews
- Performance and Quality Management:
- Provide regular reports to management on service delivery performance
- Recommend methods for improvement and ensure timely implementation for service delivery upgrades
- Participate in subcontractor recruitment (checking skills, mindset, etc.)
- Meeting Support:
- Prepare and facilitate SAP AMS B1 SteerCo meetings with sponsors
- Prepare and facilitate SAP AMS B1 SteerCo meetings with regional stakeholders (IT or Business)
Requirements:
- At least 10 years of experience in service management, leadership, and project management
- Deep understanding of service management principles and best practices
- Strong interpersonal and communication skills to build and maintain relationships with clients
- Leadership skills to guide and motivate team members
- Project management skills to plan, organize, and coordinate resources, timelines, and deliverables
- Problem-solving skills to analyze complex situations, identify problems, and propose effective solutions
- Financial management skills to manage budgets, costs, and financial planning
- SAP B1 technical/functional knowledge
Estimated Salary Range: $120,000 - $180,000 per annum, depending on experience and qualifications.
About Us:
Moet Hennessy Asia Pacific Pte. Ltd. is a leading luxury goods company that offers a dynamic and challenging work environment. We strive to attract, retain, and develop the most talented professionals who share our passion for excellence and innovation.
-
SAP B1 AMS Service Delivery Lead
5 days ago
Singapore MOET HENNESSY ASIA PACIFIC PTE. LTD. Full timeMOET HENNESSY ASIA PACIFIC PTE. LTD. is seeking a highly skilled SAP B1 AMS Service Delivery Lead to join our team.The estimated salary for this position is $120,000 per annum.Job DescriptionThis role will be responsible for ensuring the efficient and effective delivery of services related to SAP B1 AMS activities.Key responsibilities include:Service...
-
SAP B1 Operations Director
3 days ago
Singapore MOET HENNESSY ASIA PACIFIC PTE. LTD. Full timeMoet Hennessy Asia Pacific PTE. LTD. is seeking a seasoned SAP B1 expert to join our team as the SAP B1 AMS Service Delivery Manager. This role offers an exciting opportunity to lead and manage the delivery of SAP B1 services, ensuring optimal performance and customer satisfaction.About the RoleThe successful candidate will be responsible for managing SAP B1...
-
SAP B1 AMS Manager
7 days ago
Singapore MOET HENNESSY ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesMoet Hennessy aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting...
-
SAP B1 AMS Service Delivery Director
7 days ago
Singapore MOET HENNESSY ASIA PACIFIC PTE. LTD. Full timeAbout the RoleMOET HENNESSY ASIA PACIFIC PTE. LTD. is seeking a seasoned professional to lead its SAP B1 AMS Service Delivery function. The ideal candidate will possess strong service management expertise, with a proven track record of delivering high-quality services in a fast-paced environment. This role requires excellent leadership and interpersonal...
-
Strategic SAP B1 Account Executive
7 days ago
Singapore MCLINK ASIA PTE. LTD. Full timeJob OverviewMCLINK ASIA PTE. LTD. is seeking an experienced SAP B1 Consultant to join our team in driving revenue growth, expanding our presence in the market, and delivering exceptional customer satisfaction.About the RoleWe are looking for a skilled professional to lead integrated account planning, expand our SAP B1 footprint, and drive revenue growth...
-
SAP B1 Implementation Lead
7 days ago
Singapore SPRING PROFESSIONAL LHH (SINGAPORE) PTE. LTD. Full timeAbout the RoleSPRING PROFESSIONAL LHH (SINGAPORE) PTE. LTD. is partnering with a prominent Semiconductor & Electronics company to find a seasoned Senior System Analyst (SAP B1) who excels in SAP B1 HANA implementation and functional support.Job DescriptionThe ideal candidate will lead and manage the end-to-end SAP Business One (SAP B1) implementation...
-
SAP B1 Business Process Specialist
4 hours ago
Singapore MCLINK ASIA PTE. LTD. Full timeMCLINK ASIA PTE. LTD. is seeking a skilled SAP B1 Functional Consultant to join our team. As a key member of our professional services group, you will be responsible for implementing and supporting SAP B1 solutions for our clients.Job DescriptionWe are looking for a seasoned consultant with experience in SAP B1 implementation and support. The ideal candidate...
-
Senior System Analyst
7 days ago
Singapore SPRING PROFESSIONAL LHH (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesAdecco is partnering with an established Semiconductor & Electronics company. They are looking for a Senior System Analyst (SAP B1) with practical expertise and consulting experience in SAP B1 HANA implementation and functional support to join their regional IT team. The Job: Lead and manage the end-to-end SAP Business One (SAP B1)...
-
Sap b1 functional analyst
5 days ago
Singapore Randstad Full timesap b1 functional analyst / sap business one consultant in Singapore job details location singapore specialism information technology job type permanent working hours Full-Time reference number 91 M0149239_1616814885 contact hoon teck tan, randstad job description Extensive interaction with Global IT HQ Concrete project timeline About the company Our client...
-
sap b1 functional analyst
7 days ago
Singapore Randstad Full timesap b1 functional analyst / sap business one consultant in Singapore job details location singapore specialism information technology job type permanent working hours Full-Time reference number 91M0149239_1616814885contact hoon teck tan, randstad job description Extensive interaction with Global IT HQ Concrete project timeline About the company Our client...
-
Senior accounts executive
3 weeks ago
Singapore Recruit Expert Full timeRoles & Responsibilities:Responsible for all accounting duties and perform month end and year end closing.Prepare monthly, yearly financial report and quarterly GST return and cash flow projection.Liaise with tax agent on corporate income tax filing and external auditors on statutory audit and corporate secretary on secretarial matters.Assist in SAP B1...
-
SAP HANA
1 month ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesSAP HANA & B1(Business One) Functional Consultant• Proficient in SAP HANA & SAP B1 (business one)• Strong in communication in English, managing stakeholders expectations • Strong in full implementation, end to end cycle, business requirement gatherings• Min 5years experience in SAP HANA & SAP B1• Preferable: have financial...
-
SAP HANA
7 days ago
Singapore ITCAN PTE. LIMITED Full timeRoles & Responsibilities(SAP HANA & B1(Business One) Functional Consultant )Proficient in SAP HANA & SAP B1 (business one)•Strong in communication in English, managing stakeholders expectations•Strong in full implementation, end to end cycle, business requirement gatherings•Min 5years experience in SAP HANA & SAP B1•Preferable: have financial domain...
-
Senior accounts executive
1 month ago
Singapore Recruit Expert Full timeRoles & Responsibilities: Responsible for all accounting duties and perform month end and year end closing. Prepare monthly, yearly financial report and quarterly GST return and cash flow projection. Liaise with tax agent on corporate income tax filing and external auditors on statutory audit and corporate secretary on secretarial matters. Assist in SAP B1...
-
Sap sales consultant
1 week ago
Singapore MCLINK ASIA PTE. LTD. Full timeJob Description Orchestrates and leads the execution of the account strategy, incorporating Software, Cloud, Services, Support/Maintenance. Coordinates all customer-facing functions, including executive sponsor engagement, HQ strategy visits, and DT workshops, to achieve tighter, more profitable business plans, thus increasing customer satisfaction and...
-
SAP B1 Functional Consultant
5 days ago
Singapore MCLINK ASIA PTE. LTD. Full timeJob DescriptionSAP B1 Functional ConsultantMCLINK ASIA PTE. LTD.About the RoleWe are seeking an experienced SAP B1 Functional Consultant to join our team. As a key member of our professional services team, you will be responsible for delivering high-quality consulting services to our clients.Key ResponsibilitiesManage the full life cycle of design and...
-
Enterprise SAP B1 Functional Specialist
3 days ago
Singapore MPS SOLUTIONS PTE. LTD. Full timeAbout the RoleMPS SOLUTIONS PTE. LTD. is seeking an experienced Enterprise SAP B1 Functional Specialist to join our team.Job DescriptionWe are looking for a highly skilled and motivated individual to take on the role of Enterprise SAP B1 Functional Specialist. As a key member of our team, you will be responsible for providing expert-level functional...
-
SAP Sales Consultant
3 months ago
Singapore MCLINK ASIA PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Orchestrates and leads the execution of the account strategy, incorporating Software, Cloud, Services, Support/Maintenance Coordinates all customer- facing functions, including executive sponsor engagement, HQ strategy visits, DT workshops, etc., all to achieve tighter more profitable business plans, thus increasing...
-
Senior SAP B1 Implementation Specialist
7 days ago
Singapore MPS SOLUTIONS PTE. LTD. Full timeAbout This RoleMPS SOLUTIONS PTE. LTD. is seeking a highly skilled Senior SAP B1 Implementation Specialist to join our team.Job Description:As a Senior SAP B1 Implementation Specialist, you will be responsible for managing the full life cycle of design and testing phases. You will develop solution designs and lead clients throughout the implementation and...
-
High-Level Business Strategist for SAP B1 Growth
5 hours ago
Singapore MCLINK ASIA PTE. LTD. Full timeAbout MCLINK ASIA PTE. LTD.We are a forward-thinking organization dedicated to driving innovation and excellence in the SAP B1 industry.