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Enriching Children's Lives Through Exceptional Customer Service
2 weeks ago
We are seeking a skilled Customer Service Associate to provide exceptional support to our customers.
The ideal candidate will be highly organized, results-driven, and people-focused with excellent communication skills.
Key responsibilities include responding promptly and professionally to customer inquiries via phone, email, and in-person interactions, providing clear and accurate information about products and services, and maintaining a welcoming and child-friendly atmosphere in the club.
- Job Responsibilities:
- Respond to customer inquiries and provide accurate information about products and services.
- Maintain accurate records of customer interactions and update records as needed.
- Assist with basic administrative tasks such as taking payment and on-boarding.
- Provide general support to instructors and staff during class sessions with any childcare assistance required.
- Maintain a safe and welcoming environment for children and families.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information.
- Availability to work flexible hours including evenings and weekends.
- A competitive hourly rate.
- The opportunity to work with a dynamic and growing company.
- Professional development opportunities.
- A fun and supportive work environment.
