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Banking Product Advisor

1 week ago

Singapore Evo Outsourcing Solutions Full time
Job Overview

Evo Outsourcing Solutions is seeking a skilled Customer Support Officer to join our team, working closely with customers to resolve issues and provide personalized support.

Key Responsibilities:
  • Deliver high-quality customer service, addressing inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers, providing personalized support and guidance.
  • Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
  • Stay up-to-date on new product offerings and promotions, identifying opportunities to enhance customer engagement.
Requirements:
  • Minimum of ITE or 'O' levels.
  • At least 1 year of experience in Call Centre, Banking, or Customer Service environment.
  • Possess a positive mindset with a 'can-do' attitude and passion for delivering quality customer service.
  • Strong analytical skills, with a focus on problem-solving and results-driven approach.