Academic Operations Manager
2 months ago
Nanyang Technological University (NTU) is seeking a highly skilled and experienced Senior Executive to join its Asian School of the Environment (ASE) Academic Office. The successful candidate will be responsible for providing comprehensive administrative support to the Academic Office, ensuring the smooth operation of various academic programs and activities.
Key Responsibilities:- Oversee and manage various aspects of undergraduate course curriculum, including eLearning Week, course registration, curriculum timetable, examination, and invigilation matters.
- Coordinate the timetable for ICC courses and schedule interview sessions for admissions exercises, while maintaining communication with the Admissions office on admissions-related affairs.
- Manage logistic planning and arrangement for all outreach and school events, including NTU Open House, CoS Day, Orientation, Annual Convocation, ASE club, and ASE Alumni Association's activities.
- Assist in managing student applications for Professional Internships and Professional Attachment, as well as handling student exchange requests (Inbound and Outbound).
- Support in managing leave of absence requests and the verification of curriculum proposals for submission.
- Assist in exam-related tasks such as grade sheet preparation, coordination of Board of Examiners meetings, and liaising with the Exam department for grade submissions.
- Manage faculty requests for student assistants and oversee payments for students under the Work Study Scheme system.
- Assist in processing and verifying reimbursement claims as well as scholarship-related claims.
- Bachelor's degree in any field or Diploma with a minimum of 4 years of relevant experiences, preferably in academic administration and ideally in team settings.
- Proficient in Microsoft Office, Google Suite, Microsoft Teams, and online tools.
- Skilled in leveraging Gen AI to optimize administrative processes with demonstrated experience advantageous.
- Strong ability to multi-task and prioritize with competing deadlines.
- Excellent written and verbal communication for interactions with diverse stakeholders.
- Proactive problem solver and adaptable to dynamic environments.
- Demonstrates integrity and ability to handle confidential information discreetly.
- Experience in organizing and coordinating events, workshops, or seminars is advantageous.
- Familiarity with data management and related software is advantageous.
- Ability to work collaboratively with colleagues in a team-oriented environment.
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