Order Processing Specialist

1 week ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Job Title: 6m Order Processing Agent

Job Summary:

We are seeking a highly organized and detail-oriented Order Processing Agent to join our team at Recruit Express Pte Ltd. As an Order Processing Agent, you will be responsible for processing customer orders, coordinating with internal departments, and ensuring smooth deliveries.

Key Responsibilities:

  • Process customer orders and enquiries daily via email, fax, or phone call.
  • Close follow-up with business units on fixed and ad-hoc billing, generating monthly reports, and posting invoices.
  • Coordinate and correspond with customers and sales teams on sales order status.
  • Coordinate with internal departments to ensure smooth deliveries and resolve arising issues in a timely manner.
  • Handle export shipments for intercompany and direct overseas customers.
  • Prepare shipping documents for Singapore and export shipments.
  • Support investigations of internal and external complaints to identify root causes and provide solutions.
  • Ensure hazardous substance licenses from customers are valid and adhere to NEA and SPF regulations.
  • Perform ad-hoc duties assigned by the manager.

Requirements:

  • Degree in any discipline with 3 years of relevant experience.
  • Logistics knowledge and understanding of import/export preferred.
  • High level of problem-solving skills, organized, and quality/meticulous.
  • Team player with strong interpersonal and multi-tasking skills, able to complete tasks with proper time management.
  • Proficient in SAP.

What We Offer:

As a valued member of our team, you will have the opportunity to work with a dynamic and supportive team, develop your skills and expertise, and contribute to the success of our company.

How to Apply:

Interested applicants, please submit your resume to us. We regret to inform that only shortlisted candidates will be notified.



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