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Impact Innovation Manager

2 weeks ago

Singapore beBeeImpactManager Full time $90,000 - $120,000

Job Title: Impact Innovation Manager

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We are seeking a highly skilled and innovative professional to lead our impact measurement and service innovation efforts. As an Impact Innovation Manager, you will play a critical role in driving organisational excellence through data-informed decision-making, continuous improvement, and innovative solutions.

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The ideal candidate will have a strong background in social sciences, public policy, or a related field, with proven experience in leading impact measurement and reporting for more than 5 years. You will be responsible for developing robust frameworks to measure social impact across services, designing and implementing studies to measure the impact of services, and establishing systematic data collection processes.

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You will also be responsible for synthesising and consolidating impact data from each service to create a comprehensive organisational impact assessment, aligning impact metrics with funding priorities, and collaborating with the Strategic Communications team to effectively communicate impact results and research findings to stakeholders.

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Additionally, you will spearhead the implementation of user-centric technology solutions to enhance and integrate service delivery systems, champion data-informed decision-making across the organisation, and foster a culture of continuous improvement and innovation.

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As an Impact Innovation Manager, you will leverage cutting-edge AI tools to simulate, predict, and optimise service outcomes, and anticipate and respond to evolving workforce dynamics by fostering collaboration and developing resilient, digitally skilled teams.

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To succeed in this role, you will need excellent communication and report-writing abilities, as well as strong analytical skills and proficiency in data collection and analysis.

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Responsibilities:

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  • Develop robust frameworks to measure social impact across services;
  • Design and implement studies to measure the impact of services;
  • Establish and maintain systematic data collection processes across all services;
  • Synthesise and consolidate impact data from each service to create a comprehensive organisational impact assessment;
  • Align impact metrics with funding priorities;
  • Collaborate with the Strategic Communications team to effectively communicate impact results and research findings to stakeholders;
  • Implement user-centric technology solutions to enhance and integrate service delivery systems;
  • Champion data-informed decision-making across the organisation;
  • Foster a culture of continuous improvement and innovation;
  • Leverage cutting-edge AI tools to simulate, predict, and optimise service outcomes;
  • Anticipate and respond to evolving workforce dynamics;

Qualifications:

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  • Degree in Social Sciences, Public Policy, Nonprofit Management, or a related field;
  • Proven experience in Social / Care / Service sector leading impact measurement and reporting for more than 5 years;
  • Impact Evaluation: familiarity with SROI, Theory of Change, logic model;
  • Design Thinking & Innovation: Experience in service design, rapid prototyping and co-creation;
  • Systems Leadership: ability to navigate complexity and lead across silos;
  • Strategic Communication: Skilled in storytelling, data visualization and funder engagement;
  • Collaborative Leadership: Empathetic, facilitative and able to build trust across teams;
  • Equity & inclusion Lens: Deep understanding of social justice, power dynamics, and inclusive design;
  • Strong analytical skills and proficiency in data collection and analysis;
  • Excellent communication and report-writing abilities;