Lead Game Experience

5 days ago


Singapore beBeeGaming Full time $48,000 - $83,000

Game Experience Leader Job Description:

We are seeking a highly skilled Game Experience Leader to join our team. The successful candidate will be responsible for delivering exceptional customer experiences, teaching games, and monitoring performance metrics.

Main Responsibilities:

  • Teach games to customers in a safe and enjoyable environment
  • Provide excellent customer service and resolve any issues promptly
  • Monitor individual and team performance metrics to drive continuous improvement
  • Manage game inventory levels to ensure optimal stock
  • Deliver games to customers efficiently and effectively
  • Offer technical guidance and assistance to staff members
  • Communicate productivity concerns to the manager
  • Prepare job descriptions and work schedules to meet business needs
  • Assist with administrative tasks as required
  • Operate a van safely and possess a valid Class 3 driving license

Required Skills and Qualifications:

  • Strong analysis and problem-solving skills
  • Troubleshooting expertise to resolve customer complaints
  • Inventory management skills to maintain optimal stock levels
  • Technical guidance and assistance skills to support staff development

Benefits of Working with Us:

The ideal candidate will have strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment. A passion for gaming and customer service is essential.


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