Stewardship and Donor Relations Officer
4 weeks ago
Company Overview
INSEAD is a world-renowned business school that brings together people, cultures, and ideas from around the globe to educate leaders who transform business and society. As a mission-driven institution, INSEAD focuses on three core values: open, rigorous, and entrepreneurial. With a commitment to innovation in management education, INSEAD was the first international business school, introduced the first one-year MBA, pioneered company-specific executive education, and developed a unique fully integrated multi-continent campus structure.
Job Summary
We are seeking a highly skilled Stewardship and Donor Relations Officer to join our Advancement Department. This is a permanent and full-time position that will be based at our Fontainebleau or Singapore Campus.
Key Responsibilities
- Implement and execute a broad range of communications, operational, and relational stewardship tasks to contribute to the successful stewardship of our global donor base.
- Take the role of superuser for Eloqua stewardship emails, overseeing the mailing calendar and coordinating all communications and reports.
- Lead digital transformation within the team, automating processes, and revamping the INSEAD website for Donor Relations pages, Salesforces, and Psoft.
- Lead events for Donor Relations, including Scholars & Donors, Visionaries Summit, Dean's Leadership Receptions, and manage logistics, distribution of donor recognition items, and post-event follow-up.
- Manage and execute donor recognition programs, including Circle of Patrons, Investors Circle, Salamander, Legacy, Founder's Pledge, and donor pins.
- Work closely with the Associate Director of Stewardship in the stewardship of scholarship donors, managing reporting processes, gathering information, and drafting personalized donor reports.
- Create bespoke stewardship reports to steward donors, including named scholarships, class scholarships, and general scholarship funds.
- Provide support for the Donors Report and IF Impact Report.
Qualifications
- Bachelor's degree required with a minimum of 3 years of experience in fundraising, stewardship, or a relevant area.
- Good written and verbal communication skills in English.
- Ability to manage multiple projects simultaneously and effectively; attention to detail.
- Ability to work with diverse groups of internal and external stakeholders.
- Professional attitude and the ability to maintain confidentiality.
- Advanced level skills in Microsoft Office (Word, Excel, PowerPoint).
- Experience with Adobe Creative Suite programs and online tools such as Canva preferred.
- Familiarity with relational databases, PeopleSoft, Eloqua, and Salesforce preferred.
- Ability to work in a dynamic fast-paced environment both independently and as part of a team.
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