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Corporate Trainer and Quality Manager

2 weeks ago

Singapore LIFELONG LEARNING INSTITUTE PTE. LTD. Full time

We are seeking a highly skilled Quality Assurance Expert to join our team at the LIFELONG LEARNING INSTITUTE PTE. LTD.

As a Quality Assurance Expert, you will be responsible for ensuring that our advisory services meet the highest standards of quality.

This involves conducting internal audits to ensure adherence to established standards, reviewing and managing case notes quality, and continually refining and improving quality standards.

Key Responsibilities:

  • Internal Audits: Conduct internal audits to ensure adherence to established standards and provide recommendations for improvement.
  • Case Notes Management: Review and manage case notes quality to support data insights and continually refine and improve quality standards.
  • Quality Standards Refinement: Continually refine and improve quality standards based on data insights and stakeholder feedback.