
Systems Operations Manager
2 weeks ago
We are seeking a skilled professional to fill the position of Operations Manager. The ideal candidate will have experience in managing system operations, ensuring smooth day-to-day activities and making strategic decisions to drive business growth.
- This role involves overseeing the daily operations of the OneCare Support team, ensuring that all systems are running efficiently and effectively.
- You will work closely with the Ops Director to develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Manage day-to-day operations of the OneCare Support team, including monitoring system performance, identifying areas for improvement, and implementing changes as needed.
- Develop and maintain relationships with key stakeholders, including sales teams, vendors, and customers.
- Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes to enhance operational efficiency.
- Monitor and report on key performance indicators (KPIs) to ensure that operational goals are being met.
- Bachelor's degree or higher in a relevant field, such as business administration, computer science, or engineering.
- Proven experience in system operations, ITIL, and network management information systems.
- Excellent problem-solving and communication skills, with the ability to work effectively with diverse groups of people.
We are a dynamic organization that values innovation, teamwork, and customer satisfaction. We offer a competitive compensation package, opportunities for career growth and development, and a collaborative work environment.
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