Dining Operations Executive
7 days ago
About the Role:
D'LEECIOUS KITCHEN PTE. LTD. is seeking a highly skilled Dining Operations Executive to oversee the daily kitchen operations, ensuring seamless service delivery and exceptional customer experiences.
Key Responsibilities:
- Lead food preparation and cooking activities, maintaining high-quality standards and meeting daily targets from 9 am to 6 pm.
- Implement and enforce strict hygiene and food safety protocols, fostering a safe and clean work environment.
- Develop and track key performance indicators (KPIs) related to food quality, customer satisfaction, and efficiency, in collaboration with the Director.
- Manage inventory with focus on cost control, waste reduction, and maximizing freshness and quality of ingredients.
- Negotiate with suppliers on pricing and delivery terms to optimize procurement costs under the guidance of the Director.
- Design customer engagement strategies to create a welcoming and memorable dining experience.
- Implement processes for handling feedback, aiming to build long-term customer loyalty.
- Track customer preferences and feedback to adjust menu offerings and improve service quality.
- Identify and implement process improvements to enhance kitchen efficiency and speed of service.
- Conduct regular assessments of workflow, equipment usage, and resource allocation to optimize productivity.
- Support the Director in identifying opportunities for business expansion, menu diversification, and scaling operations.
Qualifications and Skills:
- Proven experience in food and beverage operations, preferably in a managerial or senior role.
- Strong knowledge of kitchen and food safety regulations.
- Experience with budgeting, inventory management, and cost control.
- Excellent interpersonal and communication skills to manage customer interactions and support the Director's business strategies.
Salary and Benefits:
The estimated salary for this position is around $45,000 - $60,000 per annum, depending on qualifications and experience. Additionally, D'LEECIOUS KITCHEN PTE. LTD. offers competitive benefits packages, including medical insurance and paid leave.
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