Strategic Lean and Design Expert

3 days ago


Singapore Tan Tock Seng Hospital Full time
Job Overview
Tan Tock Seng Hospital seeks an experienced Strategic Lean and Design Expert to drive transformation efforts in the healthcare industry. As a key member of our team, you will be responsible for delivering impactful change through collaboration with stakeholders, coaching/leading cross-functional Kaizen events, and assisting in cluster level Kaizen events.

Main Responsibilities
  • Detailed Job Description:

To lead in the design and execution of project change management plans that support the translation, sustainable adoption, and change integration into TTSH's organisational structure and culture.

Co-lead the development, execution, and evaluation of an engagement strategy to foster a culture of improvement and innovation across the organisation, enabling transformation efforts.

Model the spirit and practice of Lean and Design by coaching and empowering members of the department and project teams in the transformative power of Lean and Design principles to drive and deliver impactful change.

Career Advancement Opportunities are available to those who can succeed in this role as well as provide value to Tan Tock Seng Hospital

This includes, but is not limited to:

  • Developing an ecosystem that supports a healthier population
  • Supporting better patient care and patient safety
  • Optimising key resources' utilisation and ensuring operational/cost effectiveness
  • Developing and maintaining an environmentally sustainable value delivery system
  • Deepening TTSH's service culture and improving patient satisfaction
  • Benchmarking, planning, and future-proofing our services and performance to maintain organisational excellence
  • Evaluating the effectiveness of Lean and Design initiatives, ensuring they contribute to intended outcomes and strategic objectives


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