
Operations Improvement Specialist
3 days ago
We are seeking a highly motivated and detail-oriented professional with a strong background in supply chain management, logistics, and process improvement to fill our Supply Chain Operations Analyst role.
Job Summary:The ideal candidate will be responsible for developing, consolidating, and standardizing warehouse and transportation processes into clear and structured SOPs. Additionally, they will design and execute operations audit programs to ensure compliance with SOPs and implement corrective and preventive action plans to drive quality and reliability in ground operations.
The successful candidate will also partner with technology teams to prioritize, test, and roll out TMS product features and enhancements and perform root cause analyses on operational issues to identify opportunities for process improvement and operational excellence.
Key Responsibilities:- Develop, consolidate, and standardize warehouse and transportation processes into clear and structured SOPs.
- Design and execute operations audit programs to ensure compliance with SOPs.
- Implement corrective and preventive action plans to drive quality and reliability in ground operations.
- Partner with technology teams to prioritize, test, and roll out TMS product features and enhancements.
- Perform root cause analyses on operational issues and identify opportunities for process improvement and operational excellence.
- Bachelor's degree in Supply Chain Management, Logistics, or a related field.
- Minimum 2–4 years of relevant experience in 3PL operations, supply chain management, process improvement, or logistics analytics is preferred.
- Proficient in WMS/TMS (enterprise level) and Microsoft Excel, with solid knowledge of SQL and Python for data analysis.
- Hands-on experience in quality management initiatives (e.g., 5S, Gemba Walks, SOP Adherence Audits) and familiarity with Lean Six Sigma methodologies (Black Belt preferred).
- Strong stakeholder management and influencing skills, with the ability to drive adoption and change.
- Creative problem-solver with a strong continuous improvement mindset.
A dynamic and supportive work environment, with opportunities for growth and development.
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