
Insurance Claims Specialist
2 days ago
- Deliver timely and accurate claims information to customers, intermediaries, and internal teams.
- Respond to customer enquiries via correspondence and phone, ensuring exceptional service delivery.
- Review claim files, including reserve setting and monitoring of recoveries.
- Administer motor claims in accordance with established guidelines.
- Provide feedback to stakeholders to enhance claims handling processes.
- Participate in system testing for new products and system enhancements.
- Support claims efficiency initiatives and process improvement projects.
- Ensure compliance with standard operating procedures.
- Perform additional duties as assigned.
Key Skills:
- Claims Handling
- Process Improvement
- Quality Assurance
- Arranging
- Compliance
- Effective Communication
- General Insurance
- Customer Service
Qualifications:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
Benefits:
- Opportunity to work in a dynamic and growing industry.
- Chance to develop skills and expertise in insurance claims.
- Collaborative and supportive work environment.
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