Banking Experience Expert
3 days ago
PERSOLKELLY Singapore Pte Ltd is committed to providing its customers with unparalleled service excellence. We are now looking for a Banking Experience Expert to join our wealth management team and contribute to this vision.
About the Role:
- Job Summary: Deliver exceptional customer experiences, deepen relationships, and provide expert advice on banking services.
- Key Performance Indicators:
- Excellent customer satisfaction ratings
- High first-call resolution rates
- Strong collaboration with internal teams and partners
As a key member of our team, you will be responsible for receiving and welcoming customers, educating them on digital banking, and resolving issues efficiently. Your goal will be to create a seamless and personalized experience for each customer, tailoring our services to meet their unique needs.
We seek candidates who embody our values of professionalism, empathy, and innovation. A background in mass or retail banking would be an asset, but what matters most is your ability to deliver exceptional results and grow with our organization.
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