Banking Experience Expert

3 days ago


Singapore PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) Full time

PERSOLKELLY Singapore Pte Ltd is committed to providing its customers with unparalleled service excellence. We are now looking for a Banking Experience Expert to join our wealth management team and contribute to this vision.


About the Role:
  • Job Summary: Deliver exceptional customer experiences, deepen relationships, and provide expert advice on banking services.
  • Key Performance Indicators:
    • Excellent customer satisfaction ratings
    • High first-call resolution rates
    • Strong collaboration with internal teams and partners

As a key member of our team, you will be responsible for receiving and welcoming customers, educating them on digital banking, and resolving issues efficiently. Your goal will be to create a seamless and personalized experience for each customer, tailoring our services to meet their unique needs.

We seek candidates who embody our values of professionalism, empathy, and innovation. A background in mass or retail banking would be an asset, but what matters most is your ability to deliver exceptional results and grow with our organization.



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