Executive Claims Handler
5 days ago
Role Overview
We are seeking an experienced Executive Claims Handler to join our Life and Health Operations (LHO) team at INCOME INSURANCE LIMITED.
The successful candidate will be responsible for managing health/minor claim assessments, handling administrative duties, and ensuring timely and fair settlement of claims.
About the Role
This is a unique opportunity to work in a dynamic and fast-paced environment where you will be responsible for:
- Assessing policy liability and determining claim amounts payable based on policy cover and management guidelines
- Recommending payment or rejection of claims and ensuring timely settlement
- Maintaining good rapport with representatives, officers, and staff from other departments
- Communicating effectively with claimants, reinsurers, and external stakeholders
- Handling claim enquiries, service recovery, complaints, appeals, and customer care matters
- Reviewing and suggesting process improvements for developing best practices
- Participating in operation efficiency and AI-driven projects to bring efficiency to claims processes
Requirements
To be considered for this role, you will need:
- Diploma or degree holder with 1 year of experience in claims or underwriting
- Good background in health claims
- Good policy language skills enabling accurate interpretation of policy wording
- Good critical thinking skills and ability to handle complex computations
- Good written and communication skills, committed team player
- Meticulous with good analytical and administrative skills
- Able to multi-task and work independently
- Ability to work under pressure and manage deadlines
- Customer-centric
What We Offer
As an Executive Claims Handler at INCOME INSURANCE LIMITED, you can expect a competitive salary of $60,000 - $80,000 per annum, depending on your experience and qualifications.
About Us
INCOME INSURANCE LIMITED is a leading provider of life and health insurance products. We are committed to delivering exceptional customer service and providing our customers with affordable and comprehensive insurance solutions.
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