Senior Credit Associate Officer
2 months ago
Senior Officer, Credit Associate
Location: Singapore
Company: United Overseas Bank Ltd
About the Company
United Overseas Bank Limited (UOB) stands as a prominent financial institution in Asia, boasting a comprehensive network of over 500 branches and offices across 19 countries and territories in the Asia Pacific, Europe, and North America. Our core values - Honorable, Enterprising, United, and Committed - shape our interactions and define our organizational culture.
About the Department
The Collections department plays a crucial role in engaging with clients, managing overdue accounts, and reducing the risk of foreclosures.
Key Responsibilities
- Conduct daily collection efforts on overdue accounts
- Engage in negotiations with clients for settlement or repayment plans
- Evaluate customer eligibility for financial aid programs
- Implement cost-effective collection and recovery strategies
- Manage customer inquiries and assess cases for resolution
- Achieve performance metrics established by management
Job Requirements
- Minimum of 1 year of experience in collections or 2 years in banking and finance
- Familiarity with Litigation, Collateral Disposal, and Recovery Processes
- Possession of a degree or diploma
Desired Attributes/Personality Traits
- Strong customer orientation
- Collaborative team player with a results-driven mindset
- Excellent interpersonal and communication abilities
- Self-motivated and proactive
- Adept at managing multiple tasks in a dynamic environment
Skills/Technical Proficiencies
- Proficient in Microsoft Word, Excel, and PowerPoint
- Strong interpersonal and communication skills
- Good analytical capabilities
- Effective negotiation skills
- Strong writing proficiency
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