Senior Credit Associate Officer

2 months ago


Singapur, Singapore United Overseas Bank Full time

Senior Officer, Credit Associate

Location: Singapore

Company: United Overseas Bank Ltd

About the Company

United Overseas Bank Limited (UOB) stands as a prominent financial institution in Asia, boasting a comprehensive network of over 500 branches and offices across 19 countries and territories in the Asia Pacific, Europe, and North America. Our core values - Honorable, Enterprising, United, and Committed - shape our interactions and define our organizational culture.

About the Department

The Collections department plays a crucial role in engaging with clients, managing overdue accounts, and reducing the risk of foreclosures.

Key Responsibilities

  • Conduct daily collection efforts on overdue accounts
  • Engage in negotiations with clients for settlement or repayment plans
  • Evaluate customer eligibility for financial aid programs
  • Implement cost-effective collection and recovery strategies
  • Manage customer inquiries and assess cases for resolution
  • Achieve performance metrics established by management

Job Requirements

  • Minimum of 1 year of experience in collections or 2 years in banking and finance
  • Familiarity with Litigation, Collateral Disposal, and Recovery Processes
  • Possession of a degree or diploma

Desired Attributes/Personality Traits

  • Strong customer orientation
  • Collaborative team player with a results-driven mindset
  • Excellent interpersonal and communication abilities
  • Self-motivated and proactive
  • Adept at managing multiple tasks in a dynamic environment

Skills/Technical Proficiencies

  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Strong interpersonal and communication skills
  • Good analytical capabilities
  • Effective negotiation skills
  • Strong writing proficiency


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