
Senior Operations Supervisor Position
2 weeks ago
About the Role:
We are seeking a highly skilled Senior Operations Supervisor to oversee our daily operations and drive success. As a key member of our organization, you will be responsible for ensuring everything runs smoothly and efficiently.
- Oversee and manage the daily operations of the outlet, including inventory management, customer satisfaction, and staff supervision.
- Maintain high levels of customer satisfaction by monitoring service standards and addressing customer feedback.
- Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.
- Monitor and control wastage and food costs to maintain profitability.
- Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.
- A strong understanding of operational management principles and practices.
- Excellent communication and interpersonal skills.
- The ability to work effectively under pressure and as part of a team.
- A commitment to delivering high-quality results and exceeding expectations.
- A competitive salary and benefits package.
- Opportunities for career advancement and skill development.
- A dynamic and supportive work environment.
- Staff discounts on meals.
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