
Ambulatory Healthcare Operations Manager
4 days ago
We are seeking a seasoned professional to fill the role of Assistant Manager in Ambulatory Operations. This key position involves planning, developing, and implementing new care models and clinical services that align with the hospital's strategic plans.
- Assisting senior management and stakeholders to design and implement innovative care solutions.
- Supporting the optimization of clinical services in inpatient and outpatient settings through effective operations and continuous improvement strategies.
- Providing project management, workflow management, IT, and system requirements support to ensure seamless service delivery.
- Communicating the hospital's vision and strategic objectives to all relevant areas, fostering a culture of collaboration and excellence.
- Identifying opportunities to implement strategies that meet evolving healthcare needs and promote customer satisfaction.
In addition to these responsibilities, you will also:
- Develop and implement strategies for enhancing customer experience and satisfaction.
- Monitor key clinical and operational performance metrics, as well as customer service standards.
- E nsure adequate resources are allocated to support services and align with the hospital's business objectives.
- Establish programs to promote continuous learning and improvement throughout the organization.
Requirements:
- Bachelor's degree and postgraduate degree in hospital administration or a related field preferred.
- Minimum 3-5 years of experience in healthcare or a related industry.
- Excellent interpersonal and communication skills.
- Strong team-player with excellent organizational and analytical skills.
- Independent worker with strong initiative and self-motivation.
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