Test Delivery Manager

3 days ago


Singapore QUESSCORP SINGAPORE PTE. LTD. Full time
Job Title: Test Program Manager

Quesscorp Singapore Pte. Ltd. is seeking a highly skilled Test Program Manager to join our team. As a key member of our organization, you will be responsible for delivering testing services across various programs, ensuring the highest quality standards are met.

Key Responsibilities:
  • Manage and oversee the delivery of testing services by vendor test service providers.
  • Work with testing service providers and stakeholders to review, provide feedback, and sign off on test strategies, plans, and other artefacts.
  • Coordinate with the Test Governance team to ensure adoption of testing methods, standards, and tools.
  • Ensure changes to the scope of services are communicated to test service providers and factored into the plan.
  • Engage with stakeholders to ensure testing services meet the company's objectives and demand.
  • Act as the first point of escalation for issues raised by stakeholders and test service providers.
  • Quantify, manage, track, and report test-related statuses, SLAs, and KPIs.
  • Drive collaboration with stakeholders and test service providers to plan testing-related deliveries.
  • Participate in forums to drive testing transformation and innovation.
  • Work with the Test Engineering Lead to provide inputs on domain-specific test engineering requirements.
  • Establish and maintain effective working relationships with Vendor Test Managers/Test Leads.
  • Engage stakeholder communities to gather feedback on testing service delivery and identify improvement opportunities.
Requirements:
  • Bachelor's or Master's degree in computer engineering or a related field.
  • Proven experience in test delivery or an equivalent role with at least 10 years' experience in large and complex organizations, preferably in banking and finance.
  • Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
  • Proven experience in testing standards, tools, processes, methodologies, frameworks, and delivery methodologies.
  • Proven track record of managing shared IT service development and/or IT testing services.
  • Demonstrated success in developing effective working relationships with internal and external stakeholders.
  • Strong domain knowledge in Transaction Banking, Wholesale Banking, and Payments Program.
  • Strong attention to detail, excellent analytical and problem-solving skills.
  • Experience in managing multiple external testing service providers.
  • Experience in managing multi-cultural, diverse, direct, and virtual teams.
  • Experience in various testing tool suites.
  • Must display high-level professional judgment, commitment, integrity, and teamwork.
  • Excellent client-facing, internal communications, written, and verbal communication skills.
  • Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness preferred.

Disclaimer: Quesscorp Singapore Pte. Ltd. is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected will be used solely for the purpose of evaluating your qualifications for the position. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process.


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