Technical Service Lead

1 week ago

Singapore beBeeAftersales Full time $80,000 - $120,000
Service Operations Manager

We are seeking a highly skilled and experienced Service Operations Manager to lead our team in delivering exceptional service to our customers. The successful candidate will have a strong background in technical service and aftersales support, with a proven track record of managing service operations and spare parts sales.


Key Responsibilities:
  • Job Description: Manage the delivery of high-quality service to our customers, ensuring prompt response times and efficient resolution of issues.
  • Required Skills and Qualifications: Strong leadership and team management skills, excellent organizational and scheduling abilities, and a thorough understanding of service management software and inventory management systems.
  • Benefits: Competitive salary and benefits package, opportunities for career advancement, and a dynamic work environment.
  • Others: Ability to manage multiple tasks and prioritize effectively, excellent communication and interpersonal skills, and experience with compressors and rotating equipment is preferred.

Requirements:
  • Minimum 5-7 years of experience in a technical service or aftersales support role.
  • At least 2 years of experience in a supervisory or managerial role.
  • Proven track record in managing service operations and spare parts sales.
  • Experience with compressors and rotating equipment is preferred.

Skills:
  • Strong leadership and team management skills.
  • Excellent organizational and scheduling abilities.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in diagnostic tools, service management software, and inventory management systems.

Keyword:Aftersales

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