Strategic Citizen Experience Lead

4 days ago


Singapore beBeeTransformation Full time $80,000 - $120,000
Job Description:

The Public Service is undergoing significant transformation to become more citizen-centric and digitally enabled.

This transformation involves adopting a service journey approach to organise services, ensuring that citizens have a seamless experience interacting with the Public Service as 'One'.

As part of this initiative, PSD/ServiceSG operates a network of ServiceSG Centres which serve as a one-stop physical concierge for citizens who are not able to transact digitally with the Government.

Citizens can access close to 600 government services at these centres, leading to higher customer satisfaction and shorter transaction times.

The aim is to scale this network to reach even more citizens, while continuing to achieve efficient and effective service delivery.



  • Singapore beBeeDesign Full time $80,000 - $150,000

    The Job of Citizen Service Experience DesignerJob SummaryWe are looking for an expert to design and deliver excellent citizen service experiences. The ideal candidate will have a deep understanding of user needs, behaviors, motivations, and pain points.Key Responsibilities:User Insights

  • Citizens in Action

    1 week ago


    Singapore beBeeCommunitySafety Full time $45,000 - $60,000

    Citizens in ActionWe are seeking volunteers to join our Citizens On Patrol initiative, where you will play a vital role in enhancing community safety and security. As a COP member, you will be part of a team that works closely with the police to prevent and detect crime.Job DescriptionThe Citizens On Patrol scheme is designed to empower communities to take...


  • Singapore GSK Full time

    Position Overview This role offers an exciting opportunity to lead and own data solutions for Asia. The position will elevate the voice of Asia in R&D on data-related and innovation topics. Collaboration is key, as you will work with cross-functional teams centrally and regionally to ensure data solutions align with business needs. The initial focus will be...

  • Citizens on Patrol

    2 weeks ago


    Singapore Singapore Police Force Full time

    The Citizens On Patrol (COP) scheme was started in 1999 and has grown to be a sizable force. It was launched to enable patrols by the community to alert the Police when they observe suspicious activities or persons and engage the community on crime prevention measures. ROLES AND RESPONSIBILITIES COP members will be attached to one of the Neighbourhood...


  • Singapore GSK Full time $90,000 - $120,000 per year

    Business IntroductionWe have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining an understanding of the immune system with cutting-edge technology to transform lives. We foster a culture that is ambitious for...


  • Singapore beBeeAging Full time $80,000 - $120,000

    Research Associate OpportunityWe are seeking a skilled Research Associate to join our team in the field of Design for an Aging Population. The successful candidate will have a solid understanding of the physical and mental capabilities of elderly citizens.The primary task will be to identify the most critical areas of physical and mental degradation that...


  • Singapore beBeeCustomerExperience Full time $90,000 - $120,000

    Job Title: Senior Customer Experience StrategistAre you a visionary leader with a passion for delivering exceptional customer experiences? Do you have the expertise to drive business growth and improvement through effective customer experience strategies?As a key member of our team, you will lead and drive customer insights to inform strategic...


  • Singapore Smart Nation and Digital Government Office Full time

    **What the role is** - The intern will be working on the project: Smart Nation Ambassadors Citizen Co-Creation Group & Smart Nation Ambassadors Programme **What you will be working on** - The intern will be involved in the following: 1. Organising roadshows, focus group discussions and networking sessions related to citizen engagements on digital government...


  • Singapore THE GLOBAL CITIZEN PTE. LTD. Full time

    The Global Citizen Academy is The Global Citizen Education Group’s flagship enrichment arm, which offers a suite of enrichment programs in the areas of public speaking, global citizenship, leadership, debate, Model United Nations amongst others. Since 2015, The Global Citizen Academy has created unique student experiences for learners in Singapore and...


  • Singapore THE GLOBAL CITIZEN PTE. LTD. Full time

    The Global Citizen Academy is The Global Citizen Education Group’s flagship enrichment arm, which offers a suite of enrichment programs in the areas of public speaking, global citizenship, leadership, debate, Model United Nations amongst others. Since 2015, The Global Citizen Academy has created unique student experiences for learners in Singapore and...