Customer Service Manager in Chinatown
3 days ago
We are seeking a highly motivated and experienced Customer Service Manager to join our team at PERSOLKELLY SINGAPORE PTE. LTD. based in Chinatown.
Key Responsibilities:- Provide exceptional customer service and support to our clients via email communication and personalized calls.
- Handle mailbox enquiries, resolve customer issues, and maintain accurate data records.
- Distribute enquiries and follow-ups to relevant teams, stakeholders, and departments efficiently.
- Fulfill the service level agreement by responding to emails within 3 working days and ensuring prompt follow-up on cases.
- Escalate challenging issues or complaints to the Quality Service Experience Manager as needed.
- At least 2 years of call centre experience providing training or audit.
- Singaporean nationality.
This is a full-time role with a contract period of yearly renewable based on performance and business needs. Working hours are from Monday to Friday, 8:30 am to 6:00 pm (Monday to Thursday) and 8:30 am to 5:30 pm (Friday).
Benefits:- A competitive estimated salary of SGD 3500 per month.
-
Singapore CHINATOWN FOOD CORPORATION PTE LTD Full timeAbout CHINATOWN FOOD CORPORATION PTE LTDWe are a reputable food service company with a strong presence in the market.
-
Executive, customer service
1 week ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
-
Customer Service Representative
9 hours ago
Singapore 35 EMBER PTE. LTD. Full time**Overview of Yān Huo RestaurantYān Huo, a Chinese cuisine tapas concept, is nestled in the heart of Chinatown. Our restaurant offers an intimate setting where friends and family can gather and reconnect over delicious food.
-
Customer Service Team Lead
5 days ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Job OverviewThe Customer Service Team Lead will be responsible for leading our customer service team in the Chinatown location, providing exceptional service to our customers, and ensuring that our library facilities are clean,...
-
Singapore WOOPA TRAVELS PTE. LTD. Full timeWe are seeking a skilled Customer Service Ambassador to join our team at the Chinatown Heritage Centre in Singapore. As a key member of our operations team, you will be responsible for managing ticketing, merchandising, tour scheduling, and overall visitor experience.ResponsibilitiesManage daily operations, ensuring exhibits are well-maintained, clean, and...
-
Sales Development Representative
5 days ago
Singapore CHINATOWN FOOD CORPORATION PTE LTD Full timeJob DescriptionA Sales Development Representative - Food Service is required by CHINATOWN FOOD CORPORATION PTE LTD to drive brand awareness and push sales. The ideal candidate will have a strong understanding of B2C and B2B marketing strategies, with the ability to multitask, execute marketing plans, and meet customer needs.About the RoleThe successful...
-
Executive director
1 month ago
Singapore WOOPA TRAVELS PTE. LTD. Full timeAbout The Company Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders...
-
Executive Director
1 week ago
Singapore WOOPA TRAVELS PTE. LTD. Full timeRoles & ResponsibilitiesAbout The CompanyFounded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day...
-
Service Associate
3 months ago
Singapore 35 EMBER PTE. LTD. Full timeRoles & ResponsibilitiesPosition: Service AssociateSalary: S$ 2,600 – S$3,000Working Days & Hours: 5 days work weekWorking Location: Chinatown (New opening from Nov onwards)The restaurant:Join us at Yān Huo, a new chinese cuisine tapas concept in the heart of Chinatown, among the beautiful conservation houses that hold the stories of the past. Our...
-
Singapore WOOPA TRAVELS PTE. LTD. Full timeAbout The CompanyFounded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders...
-
Food Service Sales Professional
3 days ago
Singapore CHINATOWN FOOD CORPORATION PTE LTD Full timeJob Opportunity at CHINATOWN FOOD CORPORATION PTE LTDWe are seeking a skilled Food Service Sales Professional to join our team.About the RoleThis position involves executing marketing strategies to increase brand awareness, as well as supporting various marketing activities such as promotions and product launches. The successful candidate will have strong...
-
Food Service Team Member
7 days ago
Singapore ANRADUS PTE. LTD. Full timeSeeking a skilled Food Service Team Member to join our team at Anradus PTE. LTD. in Chinatown, Singapore. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience.Salary PackageWe offer a competitive salary package of up to SGD 3,000 per month, inclusive of overtime pay,...
-
Singapore WOOPA TRAVELS PTE. LTD. Full timeRoles & ResponsibilitiesAbout The CompanyFounded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day...
-
Operations Support Specialist
7 days ago
Singapore CHINATOWN FOOD CORPORATION PTE LTD Full timeAbout CHINATOWN FOOD CORPORATION PTE LTDCHINATOWN FOOD CORPORATION PTE LTD is a dynamic organization with a rich history of success in the food industry.Job Title: Operations Support SpecialistWe are seeking an experienced Operations Support Specialist to join our team. The ideal candidate will have a strong background in administrative work, excellent...
-
Operations Coordinator
3 days ago
Singapore CHINATOWN FOOD CORPORATION PTE LTD Full timeJob DescriptionWe are seeking a highly skilled Operations Coordinator to join our team at CHINATOWN FOOD CORPORATION PTE LTD.The successful candidate will be responsible for ensuring the smooth processing of shipments, coordinating with logistics partners, customs agents, and internal teams.Key responsibilities include:Preparing supporting reportsEnsuring...
-
Senior Corporate Finance Manager
5 days ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeAbout the RoleWe are seeking an experienced Senior Corporate Finance Manager to join our team in Chinatown. The successful candidate will be responsible for developing and maintaining long-lasting relationships with clients, providing tailored loan solutions for both personal and corporate needs.
-
Operations Support Coordinator
5 days ago
Singapore CHINATOWN FOOD CORPORATION PTE LTD Full timeJob SummaryWe are seeking a detail-oriented Operations Support Coordinator to join our team at CHINATOWN FOOD CORPORATION PTE LTD. This role will involve preparing supporting reports, ensuring accurate numbers, and shipping knowledge is preferred.Main Responsibilities• Prepare detailed supporting reports for our logistics operations• Ensure accuracy in...
-
Operational Assistant
10 hours ago
Singapore CHINATOWN FOOD CORPORATION PTE LTD Full timeJob OverviewWe are seeking an experienced Operational Assistant to join our team at CHINATOWN FOOD CORPORATION PTE LTD.Job SummaryThe successful candidate will be responsible for providing administrative support, ensuring smooth shipment processing, and handling daily operations.Key ResponsibilitiesPrepare supporting reports on a regular basis to ensure...
-
Shipping Executive
1 week ago
Singapore STORBEST-SSHK COLD LOGISTICS PTE. LTD. Full timeRoles & ResponsibilitiesDuties of Shipping Operations Executive :Managing inbound and outbound documentation for vesselsPlanning departure schedules to maximize cargo efficiencyLiaising with internal team members (transport and warehouse) to ensure shipment fulfilment is on trackSupporting the operations team in daily tasks and coordination effortsLocation:...
-
Food and Beverage Service Associate
5 days ago
Singapore 22 CROSS ST PTE. LTD. Full timeCompany Overview">22 CROSS ST PTE. LTD. is a dynamic organization dedicated to delivering exceptional dining experiences in the heart of Chinatown.We are committed to serving high-quality Chinese cuisine, crafted with passion and creativity, while providing an atmosphere that fosters connection and community among our guests.">Job Summary">We are seeking a...