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Award-Winning Food Service Supervisor
3 weeks ago
As a Restaurant Manager, you will be responsible for the overall success of our restaurant. This includes coordinating daily Front of the House and Back of the House operations, delivering superior service to customers, and maximizing customer satisfaction.
- Coordinate daily Front of the House and Back of the House operations to ensure seamless service delivery.
- Deliver exceptional customer service by responding efficiently and accurately to customer complaints and feedback.
- Regularly review product quality and research new vendors to maintain high standards.
- Organize and supervise shifts to ensure efficient workflow and productivity.
- Appraise staff performance and provide feedback to improve productivity and job satisfaction.
- Estimate future needs for goods, kitchen utensils, and cleaning products to maintain inventory levels.
- Ensure compliance with sanitation and safety regulations to protect staff and customers.
- Manage the restaurant's image and suggest ways to improve it through marketing and promotional strategies.
- Control operational costs and identify measures to cut waste and optimize resources.
- Create detailed reports on weekly, monthly, and annual revenues and expenses to inform business decisions.
- Proven work experience as a Restaurant Manager or Restaurant General Manager.
- Proven customer service experience as a manager, with a focus on delivering exceptional service.
- Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff.
- Familiarity with restaurant management software, such as OpenTable and PeachWorks.
- Strong leadership, motivational, and people skills to manage and motivate staff.
- Acute financial management skills to control costs and optimize resources.
We offer a competitive salary, benefits package, and opportunities for career advancement in a dynamic and fast-paced environment.
OthersApply now to take your career to the next level and join a team of dedicated professionals who share your passion for excellence and customer satisfaction.