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Career Services Operations Specialist

2 months ago

Singapore EMPLOYMENT AND EMPLOYABILITY INSTITUTE PTE. LTD. Full time
Job Title: Specialist / Senior Specialist, Career Services Operations

About the Role:

We are seeking a highly skilled and experienced Specialist / Senior Specialist to join our Career Services Operations team at the Employment and Employability Institute Pte. Ltd. As a key member of our operations team, you will play a crucial role in ensuring the smooth day-to-day activities and events of our career centre.

Your Key Responsibilities:

  • Harmonize processes across all Career and Jobs Centres to ensure seamless operations.
  • Streamline and manage data collection processes, ensuring accuracy and reliability.
  • Assist in data cleaning and entry, as well as tracking client cases in the case management system.
  • Prepare data into clear and insightful reports for management to make informed decisions that impact the lives of jobseekers.
  • Assist internal and external stakeholders, including clients, with career centre enquiries.
  • Collaborate with teams to manage the tracking and deployment of events and activities.
  • Create solutions for process improvement on the delivery of career services.

Requirements:

  • High proficiency in using Microsoft Office - Excel, PowerPoint to analyse and present data.
  • Ability to learn and navigate new systems is essential.
  • Ability to relate to all levels of jobseekers and cultivate a strong relationship with partners and stakeholders on career services matters.
  • Team player with strong interpersonal, writing and communication skills.
  • Ability to work in a fast-paced environment and deliver within tight deadlines.
  • Driven, result-oriented and able to work independently.
  • Experience in liaising with clients would be an added advantage.

What We Offer:

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates.

Tell employers what skills you have:

  • Microsoft PowerPoint
  • Microsoft Office
  • Microsoft Excel
  • Data Analysis
  • Process Improvement
  • Interpersonal Skills
  • Administration
  • Data Quality
  • Adapt to Change
  • Attention to Detail
  • Communication Skills
  • Team Player
  • Job Search
  • Databases
  • Able To Work Independently
  • Data Visualization