
Fine Jewelry Expert
6 days ago
We are seeking a Client Experience Associate to join our team in Singapore. This role combines premium client service with hands-on operational support.
- Welcome clients for consultations and guide them through design and customization options.
- Assist customers in selecting diamonds, metals, and styles that fit their needs and budget.
- Handle order processing, perform quality control checks, and prepare items for delivery.
- Support operational tasks, including coordinating sales campaigns, events, and follow-up communications.
- Manage appointment scheduling, showroom preparation, and inquiries.
Key requirements:
- Customer-first mindset - warm, approachable, and able to build trust easily.
- Organized & detail-focused - great at spotting details during QC and keeping operations smooth.
- Clear communicator - fluent in English (Mandarin or Malay a plus).
- Tech-comfortable - basic computer skills; training provided for our systems.
You will have the opportunity to work in a comfortable, private sales office in Tanjong Pagar, learn the art of fine jewelry and diamond customization from industry professionals, and enjoy flexible working arrangements.
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