Business Transformation Leader

4 days ago

Singapore beBeeTransformation Full time $180,000 - $200,000

Our organization is committed to creating a dynamic and inclusive work environment that fosters innovation, diversity, and growth.

We are embarking on a pivotal transformation journey with AI at its core, aimed at reshaping the telecommunications industry and unlocking new possibilities.

Key Responsibilities:
  • Strategic Partnerships: Partner with business leaders to identify, prioritize, and deliver high-impact AI use cases that drive customer value, revenue uplift, cost savings, and service excellence.
  • AI Roadmap: Shape and maintain an integrated AI roadmap for our business unit, aligned with strategic goals and operational needs.
  • Cross-Functional Collaboration: Serve as the bridge between business needs and AI capabilities, translating commercial challenges into scalable solutions with data and engineering teams.
  • Process Reimagination & Digital Transformation: Lead the ideation-to-execution lifecycle, ensuring production-grade AI solutions are deployed and adopted successfully.

As a key member of our team, you will be responsible for process reimagination & digital transformation, AI literacy, change management & adoption, and responsible AI & governance.

Requirements:
  • Advanced Degree: An advanced degree in Business, Data Science, Engineering, or a related field is preferred.
  • Leadership Experience: 15+ years of leadership experience in AI, digital transformation, or business strategy roles is required.
  • AI Delivery: A proven track record of delivering AI and analytics solutions at scale in customer-focused environments is essential.
  • Customer Lifecycle Metrics: A deep understanding of customer lifecycle, retention, personalization, and service excellence metrics is required.
  • Process Transformation: Demonstrated expertise in process transformation, design thinking, or operational excellence methodologies is essential.
  • Agile Leadership: Experience leading cross-functional agile squads and working in matrixed, federated organizations is required.
  • Change Leadership: Strong communication, facilitation, and change leadership skills with a passion for enabling people and business transformation are necessary.

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