Operations Executive with Healthcare Expertise

4 days ago


Singapore HEALTHWAY MEDICAL GROUP PTE LTD Full time

We are seeking a highly organized and detail-oriented Business Office Administrator to join our day surgery team at HEALTHWAY MEDICAL GROUP PTE LTD. This role plays a pivotal part in managing administrative functions, ensuring smooth operations, and providing exceptional support in a fast-paced healthcare environment.

Job Responsibilities:
  • Prepare and manage patient documentation, including consent forms, medical records, and appointment scheduling.
  • Act as a liaison between clinics, doctors, patients, and insurance companies.
  • Address and resolve patient concerns in a professional and empathetic manner.
  • Organize and manage both electronic and physical filing.
  • Assist in preparing for and managing audits and inspections.
  • Handle billing-related tasks, including processing insurance claims, patient payments, and managing accounts receivable.
  • Assist patients with insurance claims, Letter of Guarantee (LOG), and other financial documentation.
  • Collect payments from patients and manage billing-related matters, ensuring accuracy and attention to detail.
  • Assist with accounting duties, including collating bills and invoices.
  • Assist with package quotations, cost calculations, and data tracking.
Requirements:
  • Diploma or equivalent required, with a preference for healthcare administration or a related field.
  • Minimum 3 years of experience in an administrative and patient fronting role, with experience in a healthcare or surgical setting preferred.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and familiarity with healthcare management software.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Keen attention to detail and strong problem-solving skills.
  • Ability to work independently and collaboratively in a healthcare setting.
  • High level of professionalism and discretion.
  • Adaptability and willingness to learn new tasks and technologies.

This is a full-time position, working Monday to Friday, 8.30am to 6pm. The estimated salary for this role is $40,000 - $60,000 per annum, depending on experience.



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