Commodities Application Support Engineer
1 month ago
Balyasny Asset Management L.P. is a leading global alternative investment firm seeking a skilled Commodities Application Support Engineer to join our Global Support team in Chicago, New York, London, San Francisco, Houston, Hong Kong, and Singapore.
This exciting role offers a unique opportunity to support our Commodities front office applications, data, and their integration with middle and back-office systems. You will work closely with Portfolio Managers, Traders, and Analysts to proactively discover and understand issues and potential workflow/system improvements.
About the Role- Enhance, support, and maintain the firm's Commodities front, middle, and back-office systems.
- Work as part of the global Application Support team based in various locations worldwide.
- Proactively engage with PMs, Traders, and Analysts to resolve issues and identify improvement opportunities.
- Document common support issues, trade flows, and procedures on Confluence.
- Roll out, set up, and educate end-users on new product implementations.
- Support other geographic locations, including monitoring jobs running overnight in Asia, EU, and US.
- Work with external vendors' technical support teams to resolve issues and deliver strategic enhancements.
- Provide escalation support for other regions, including evenings and weekends, on a rotational basis.
- An ambitious self-starter with a hunger for knowledge.
- Keen to share knowledge in a highly collaborative environment.
- Self-motivated with a passion to succeed.
- A strong and efficient communicator.
- Able to multi-task and excel in a fast-paced trading environment.
- 5+ years of experience working with investment banks, asset managers, commodity houses, investment advisors, or associated software vendors.
- Thorough understanding of the trade life cycle for Commodities products, such as Gas, Power, Oil, Metals, Ags, or Freight.
- Experience supporting physical commodities trading.
- Experience supporting Production environments within an ITIL framework and Development environments using agile methodologies.
- Strong troubleshooting and creative problem-solving abilities.
- Experience supporting Commodities trading platforms, CTRM/ETRM platforms, Market Data services, Messaging platforms, SQL, Linux, C++, C#, Python-based applications.
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