Customer Experience Champion

6 days ago

Singapore beBeeDigitalRetail Full time $2,300 - $2,600
Job Title:

Ambassador for Digital Retail Growth

Job Description:

As a Digital Retail Ambassador, you will play a pivotal role in enhancing customer experience through various tasks, including ID creation, app downloads, and microsite navigation.

Key Responsibilities:
  • Support customers in creating IDs
  • Guide customers on how to download and utilize apps
  • Show customers how to navigate microsites effectively
  • Manage customer inquiries using the Q matic system
  • Assist with SIM exchange and router exchange transactions
  • Help customers with prepaid top-ups
  • Address all other customer queries
Requirements:
  • Excellent communication skills
  • Strong interpersonal communication skills
  • Good written communication skills
  • Cross-cultural communication skills
  • Ability to work effectively in a retail environment

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