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IT Incident Response Professional

2 weeks ago

Singapore beBeeIncidentManagement Full time $40,000 - $80,000
IT Incident Management Specialist

We are seeking an IT Incident Management Specialist to join our team. This role involves monitoring and analyzing incidents to ensure timely resolution and minimize business impact.

The ideal candidate will have excellent analytical, problem-solving, and communication skills, with the ability to work independently and as part of a team.

A minimum of 2-5 years' experience in incident management is preferred, along with familiarity with IT/Info/Data/Cyber security or ICT incident management best practices.

Key Responsibilities:

  • Perform 24/7 threats and events monitoring for various domains and notify relevant stakeholders if needed
  • Support operation and emergency planning and preparedness with relevant authorities
  • Conduct fact finding on incident occurrence, impact assessment and severity rating, and triage with relevant agencies if needed
  • Correlate information from multiple sources to detect any anomaly of incident reporting and response
  • Monitor and log the incident fact finding and investigation, and the status progress
  • Inform relevant internal and external stakeholders manage timely investigation and updates, and escalate investigation and post-incident reporting if needed
  • Prepare investigation reports and periodic updates with relevant stakeholders

Requirements:

  • Able to work independently and contribute as a team player
  • Possess good communication and interpersonal skills
  • Prefer with 2-5 years' relevant experiences in Incident management, investigation and report writing
  • Prefer with familiarity on IT/Info/Data/Cyber security or ICT incident management best practices

What We Offer:

  • A competitive remuneration package commensurate with qualifications and experience

About Us:

We promote a learning culture and encourage growth and learning within our organization.