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Senior Communications Coordinator

1 week ago

Singapore Google Full time
Key Responsibilities

This position includes several key responsibilities, including:
  • Triage and handle a wide range of escalations, including platform outages, technical issues, creator support requests, high-profile social media complaints, and executive concerns.
  • Drive continuous improvement by identifying opportunities for enhancing the user experience, external communications, and internal escalation protocols.
  • Be a subject matter expert on YouTube, Creator, and Industry social media conversations, contributing valuable insights to weekly internal reports.

About Our Team
We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process.

We explore new ideas, solve real problems, and have fun — and we do it all together.

As a member of our team, you'll be part of a collaborative and dynamic environment that values innovation, creativity, and teamwork.