Lead Technical Functional Business Analyst for CXM

3 days ago


Singapore Resorts World Sentosa Full time
Role Overview:

The Lead Technical Functional Business Analyst for CXM will play a critical role in driving the technical direction of our application systems, ensuring they are optimized for performance, scalability, and reliability. The successful candidate will lead technical discussions with internal stakeholders and external vendors to define system requirements, develop functional designs, and implement solutions that meet business needs.

Key responsibilities include:
  • Collaborating with cross-functional teams to formulate, institute, and monitor policies, procedures, and standards
  • Providing input on architectural decisions for application systems, including selection of technology stacks and infrastructure components
  • Developing and maintaining technical documentation for system architecture, data models, and interfaces


You will have the opportunity to work closely with our IT teams to drive innovation and excellence in our application systems, ensuring we remain competitive in the industry.

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