
Program Coordinator
1 day ago
Job Overview
We are seeking a highly skilled Case Manager to join our team in the Haematopoietic Stem Cell Transplantation and Cellular Therapy Program. The ideal candidate will be responsible for coordinating patient care, ensuring smooth transitions, and providing administrative support.
Key Responsibilities:
- Primary Responsibilities (80%):
- Direct Care:
- Support multidisciplinary team members pertaining to patient care matters.
- Act as liaison officer, receive and coordinate new internal and external patient referrals.
- Conduct related and unrelated stem cell donor searches, facilitate donor identification process and communicate with team on the updates.
- Coordinate appointments for donors/patients throughout various phases across the continuum of stem cell transplantation care journey.
- Ensure all appropriate investigations are ordered in the clinical system for all different time points.
- Trace and follow up to ensure that all medical investigation results are generated timely.
- Prepare necessary documents required for stem cell transplantation care.
- Assist patients and families to navigate across different services and locations.
- Provide patient and family education pertaining to stem cell transplantation care journey.
- Able to communicate effectively with internal and external stakeholders and provide smooth care transitions.
- Follow-up with patients through phone, where necessary.
- Administrative Support:
- Perform internal documentation audit.
- Participation in Audit Preparation for the Haematopoietic Stem Cell Transplantation and Cellular Therapy Program.
- Be the secretariat for Haematopoietic Stem Cell Transplantation and Cellular Therapy Program related meetings.
- Collect, update and maintain database.
- Secondary Responsibilities (20%):
- Provide cross coverage to Clinical Research Coordinator (Cellular Therapy).
- Any other duties assigned by Reporting Officer.
Requirements:
- Bachelor Degree in Nursing or Allied Health or Science related.
- Candidates with relevant working experience in a similar setting preferred.
- Possess good interpersonal, strong team spirit and communication skill.
- Possess good computer knowledge and Microsoft words skills.
- Able to multi-task and work under stress.
- Meticulous.
Tell Employers What Skills You Have:
- Referrals
- Cell
- Able To Multitask
- Clinical Research
- Stress
- Quality Improvement
- Treatment
- Investigation
- Team Spirit
- Administrative Support
- Nursing
- Case Management
- Audit
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