Relationship Building Specialist

1 week ago


Singapore Marina Bay Sands PTE. LTD. Full time
About the Position

We are looking for an experienced Customer Relations Executive to join our team at Marina Bay Sands. As a key member of our Guest Services team, you will be responsible for building strong relationships with our guests and delivering exceptional customer experiences. Your key responsibilities will include:

  • Providing personalized service to casino guests.
  • Assisting guests with travel arrangements and ensuring prompt follow-up.
  • Conducting guided casino tours and introducing loyalty programs.
  • Working closely with the Market Development Sales Team to identify and engage new patrons.

Requirements
  • N-levels, O-levels, A-levels or Diploma holders required.
  • Prior experience in Hospitality or Customer Service preferred.
  • Excellent problem-solving skills and ability to work rotating shifts.


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