Application Engineer

2 weeks ago


Singapur, Singapore OCBC Bank Full time
Job Title: Application Engineer

We are seeking a highly skilled Application Engineer to join our team at OCBC Bank. As an Application Engineer, you will be responsible for supporting day-to-day IT operations, resolving production issues, and ensuring problem, preventive, and enquiry cases are followed up and closed in a timely manner.

Key Responsibilities:
  • Support day-to-day IT operations, including production issue resolution and analysis of issues raised by users or monitoring systems.
  • Ensure problem, preventive, and enquiry cases are followed up, tracked, updated accurately, and closed on a timely basis.
  • Conduct application capacity planning and perform performance tuning.
  • Participate in regular DR simulation/live DR exercise.
Requirements:
  • Up to 10 years of IT experience, with at least 5 years in Channels and Payment applications in banking/financial services industry.
  • Domain knowledge on G3 (Instant Fund Transfer), Internet Banking, Equity markets, and Financial Markets products, as well as Order Management Flows.
  • Good knowledge of 3-tier architecture applications, including L2 support, application technical support, and platform knowledge on Linux/UNIX or Windows Server.
  • Database knowledge on MS SQL or Oracle database.
  • Good interpersonal skills and ability to communicate with different work groups within internal IT, BU/Operations, and external vendors.
Working Conditions:
  • Required to work on shifts on a rotational basis to provide 18 by 7 support with 2 days off.
  • Work location is in Cyberjaya.

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