Security Operations Center Engineer

4 weeks ago

Singapur, Singapore F5 Full time

At F5, we're dedicated to creating a safer digital world. Our teams empower organizations worldwide to develop, secure, and run applications that enhance our digital experiences. We're passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Our Security as a Service (SaaS) Security Operations Center (SOC) is the epicenter of dynamic security events. Clients are under siege daily, with new attacks and attack vectors evolving continuously. You'll partner with seasoned engineers to keep our customers safe and stop attackers cold, around the clock.

As a Global SOC team member, you'll be responsible for managing cloud-based security systems on behalf of F5 clients, providing real-time protection, detection, mitigation, and resolution of security events. You'll be a master of identifying DDoS attacks and a skilled security defender.

You may spend time mentoring and training colleagues, troubleshooting processes, and spreading security knowledge throughout the business or investigating new attacks and defenses. A contender for this role possesses a passion for information security, enjoys solving problems, and shares knowledge with others.

This role may require working outside of core business hours, including early morning, late evening, overnight, weekends, and holidays.

Key Responsibilities:

  • Take proactive and reactive steps to mitigate Layer 4-7 security threats against F5 clients
  • Interact directly with F5 clients who are under attack via phone, chat, email, and/or ticketing systems
  • Provide proactive and real-time guidance to customers on network configuration, security protocols, and defensive security response
  • Document activities taken in incident management systems, knowledge base, or ticketing systems, as required
  • Assist F5 clients with onboarding and provisioning
  • Investigate new attacks and vulnerabilities
  • Appropriately manage time and customer issues based on issue severity and business needs
  • Collaborate with Product Management and Development on requirements and product release activities

Requirements:

  • 3+ years' experience in the Information Security or network security field
  • Prior Network Security, SOC, or NOC experience
  • Skilled and Experienced with global routing and networking technologies (GRE, BGP, ASN routing), HTTP, TCP/IP, Linux, Layer 7 DDoS attack mitigation
  • Familiarity with a programming or scripting language
  • Experience with F5 hardware and software (Big-IP, TMOS, iRules, iApps, iControl, etc.) is a plus

Physical Demands and Work Environment:

  • This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events
  • Some travel may be required (less than 10%)

What You'll Get:

  • Career growth and development opportunities
  • Recognitions and Rewards
  • Employee Assistance Program
  • Competitive pay, comprehensive benefits, and cool perks
  • Culture of Giving Back
  • Dynamic Diversity & Inclusion interest groups

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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